The information contained in this site is for general education purposes only and is not intended to be a substitute for medical advice. Please do not use this site to disregard any medical advice, because of something that you have read or seen. We recommend consulting a doctor on a regular basis with respect to any matter related to physical or mental health, especially concerning symptoms that may require diagnosis or medical attention. We have endeavored to ensure that the information in this site is correct, however, we cannot guarantee its accuracy.
Ten Year Warranty: Full Coverage of Parts and Labor
The 10-year warranty on the Reflux Guard© wedge is prorated; if the head sags more than 1”, the product is eligible for replacement.
Warranty applies to complete units only: Warranty does not apply to foam alone (listed as ‘Parts’). If you purchase the cover within 2 weeks of purchasing the foam, the warranty applies.
100% Satisfaction Guarantee:
Our customers deserve the very best. We only sell well thought out crafted products that we would be proud to use ourselves.
the following return policy only applies to orders purchased on 2/7/2018 and thereafter.
Be 100% happy or receive 100% money back: We believe that our customers should be 100% satisfied with their purchase. So, if you’re not 100% happy with your purchase for any reason, you may return it at your expense within 30 days from delivery. You will receive 100% money back on the item price.
Please note: Due to the nature of packaging the Reflux Guard, shipping is costly.
Return Policy applies to complete units only. it does not apply to foam alone (listed as ‘Parts’).
All returns must be pre-approved, require a return authorization number (RA#). please contact us here for return request and instructions
Items Subject to Return Restrictions:
– Any item not accompanied by a Return Merchandise Authorization Number (RMA#) issued by RefluxGuard.
– Shipping and charges for shipping to Alaska, Hawaii, and international destinations.
– Special purchases, including: Clearance items, custom quotes, special discounts, bulk or multiple orders etc.
Terms & Conditions:
Purchaser, by placing an order, makes an offer to purchase pursuant to these terms and conditions, which offer, if accepted by RefluxGuard, is accepted within the State of New York, and purchaser consents to the jurisdiction of the courts of the State of New York for the limited purpose of dispute arising between the parties resulting from this transaction and agrees that the laws of the State of New York shall apply.
By opening or using a product purchased from RefluxGuard, the purchaser agrees to be bound by the term and conditions of sale as set forth below. If you do not agree to the terms and conditions of sale, please ship the product back to RefluxGuard unopened within 5 days of receipt for a full refund (less shipping and handling charges).
RefluxGuard makes no warranty, either expressed or implied, of merchantability or fitness for any particular purpose, and none shall be implied by law.
Final determination of suitability of any item sold for the use contemplated by purchaser is the sole responsibility of the purchaser, and Seller shall have no responsibility in connection with such determination.
RefluxGuard will not be responsible for any consequential or incidental damages resulting from the sale, non-delivery, use or improper function of any equipment purchased from us. The responsibility, if any is imposed, of RefluxGuard in regard to any item purchased shall be limited to the monetary value of the merchandise purchased.
RefluxGuard.com is intended to be a guide only. Some item illustrations are for display purposes only, may not be exact, and are not necessarily included in the purchase price. RefluxGuard is not responsible for typographical or pictorial errors, and specifications may change without notice.
All items offered for sale are subject to availability.
We make every effort to provide you with an error-free Web site. However, in the event there is a misprint, we reserve the right to correct copy or pricing to reflect the actual current status.
Order confirmation given to you through RefluxGuard does not guarantee our acceptance of your order, nor does it constitute confirmation of an offer to sell. RefluxGuard reserves the right to decline and cancel an order, or supply less than quantity ordered at any time.
At times, we may experience a shortage of certain items. At these times, we reserve the right to restrict the quantity of a particular item ordered. We will notify you if a situation like this occurs, In addition . RefluxGuard may, at its own discretion, limit quantities sold in each order or to each person or household.
We do not sell to those who intend to resell products offered through RefluxGuard.com, including dealers, resellers, exporters, wholesalers, or customers. RefluxGuard reserves the right to decline or cancel an order at any time.
contact information including email address
demographic information such as postcode, preferences and interests
other information relevant to customer surveys and/or offers
For the exhaustive list of cookies we collect see the List of cookies we collect section.
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Internal record keeping.
We may use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites:
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.