Frequently Asked Questions
Q. Why is REFLUX GUARD better than a pillow wedge?
A. You can read our comparison page for details, but here are the main points:
- Most pillow wedges aren’t the full width of the mattress. As you sleep, you are more limited in space and comfort. REFLUX GUARD is placed under your current mattress. This means you can enjoy the entire top surface of your bed without any loss of comfort or space.
- REFLUX GUARD is stable and doesn’t shift as you sleep. You can’t accidentally bend at the abdominal area which would result in increased pressure and may actually aid rather than prevent acid reflux.
- REFLUX GUARD fits under your mattress. You can put it in place and leave it there for years. A pillow wedge is in bed with you, which means it must be washed often and replaced every year or two. We know of original REFLUX GUARDs still in use after ten years. We are so confident REFLUX GUARD will hold up, we offer a TEN-YEAR WARRANTY*. With REFLUX GUARD you get a good night’s sleep for less than a nickel!
- REFLUX GUARD offers a convenient retention strap (sold separately) that allows you to roll up your wedge for storage and easy transport.
Q. Will the Reflux Guard support a heavy mattress or person?
A. Yes, Reflux Guard could easily handle the weight of the heaviest mattress and person because the weight gets distributed/diffused. In most cases, it translates to less than 1/10 of a pound per square inch. Additionally, we give a 10-year guarantee on the height. if the head sags more than 1″, the product is eligible for replacement.
Q. Is there any position I can’t sleep in?
A. Not really. REFLUX GUARD will work no matter how you sleep, though studies have shown that sleeping on your left side is preferable.
Q. Which wedge size is recommended; the 4” or the 6”?
A. as a general rule, the higher the incline, the more effective it is.
For Acid Reflux and Sleep Apnea, medical professionals recommend a higher incline. The higher incline adds more gravity (elevates the neck and the head more significantly) offering greater relief. Based on this, the 6” is a more effective option for Acid Reflux, Sleep Apnea, and Inclined-bed-therapy in general.
However, everyone has different needs. Therefore, please consider the following.
Which wedge height is best for me?
That depends on your needs, your sleep pattern, and other issues.
1. With no other medical issues and gentle sleep (no tossing and turning), the 6” can offer a very effective solution for acid reflux and sleep apnea, due to the higher incline and added gravity.
However, a higher incline allows for a greater chance to slide down a bit for each toss and turn during sleep.
Therefore, if you toss and turn a lot during sleep, the 4-inch wedge may be a better option for you.
2. For someone with a history of back issues, the 4” could be a gentler option.
3. Lastly, some other considerations are, ‘the height of your current mattress’ vs ‘Your Height’, and ‘Your Accessibility’.
If getting in and out of bed is easy for you and adding extra inches to the height would be ok, then either the 6” or the 4” works.
However, if your mattress height is already at your preferred height, the 4” wedge is probably the better option for you.
Q. How much is the head of the bed actually raised when the wedge is in place?
A. The head of the Reflux Guard Wedge is 6″ (from 0.001″) Raising the Bed 6″. If you need higher the Reflux Guard is adjustable and can be slipped down and raise the 6″ to 7″ plus.
Q. Adjustable? How do I adjust the height to attain a higher incline?
A. Since RefluxGuard is 60 inches long, (which is a little less than mattress length) it can slide down closer to the foot end of the bed, thereby increasing the incline. Therefore, raising the head of the bed from 6 inches to 6.2 inches and so on (up to 8″ high), as it is slid down.
Same is with the 4″ wedge, from 4 inches to 4.2 inches and so on (up to 6″ high)
Q. How soon after unpacking my Reflux Guard can it be installed under the Mattress?
A. We recommend waiting 24-48 hours. It varies how recent the foam was packed and what temperature it shipped through for the decompression cycle to be completed and fully expanded. At times, it will decompress fully within an hour of unboxing, some have reported that they saw it decompressing even after placing it under the mattress.
Q. How long does it take before I can expect to feel results?
A. REFLUX GUARD is easy to use and most users report feeling better within a few days.
Q. What is the Reflux Guard made of?
A. Our wedges are made with Polyurethane Foam.
Fabric used for the covers is a soft brushed polyester. it is a High Quality, easily washable – with heavy-duty zippers – made to last for years.
Q. Can I travel with my REFLUX GUARD?
A. Yes, absolutely. The convenient REFLUX GUARD retention strap (sold separately) allows you to roll up your REFLUX GUARD and throw it into a vehicle or storage.
Q. Does sleeping on the Reflux Guard equipped bed a substitute for medical guidance?
A. No. While your doctor has or will tell you lifting the head of your bed will likely result in relief, there could be other conflicting medical problems that need to be addressed. We recommend anyone using the REFLUX GUARD be under the continued care of a physician.
Q. Who Developed REFLUX GUARD?
A. REFLUX GUARD was developed by its first two users – two men who have personally suffered through years of heartburn, acid reflux, lost sleep and wakening to an agonizing, burning sensation in the back of their throats. They tried medicines, not eating close to bedtime, and more. REFLUX GUARD’s CEO is an inventor with more than forty years in the upholstery industry. Our COO has thirty years of experience in the upholstery industry. The design and development process involved collaboration, medical consultations and the involvement of design and engineering specialists. (See History)
Q. How soon can I expect my order?
A. Orders are usually shipped within 12-48 hours (when in stock). Items are shipped from New York via UPS Ground. Estimate Transit time is 1-6 business days.
Q. Does REFLUX GUARD ship to foreign countries?
A. Yes, absolutely. No matter where you live, we believe REFLUX GUARD can help you and so we can ship to anywhere. Please be aware that there may be some local customs charges, taxes or other fees that may apply depending on your country. These fees and international shipping charges are not included in our regular shipping cost. Our Default shipping fee listed is for the 48 Contiguous States only.(more details at checkout)
Q. What is your return policy?
A. We want every customer to be satisfied with their purchase. Our first priority is to offer each person a satisfying experience via the website. To that extent, we will gladly guide you through the unique benefits of our products, the right size, and the best fit for your needs as you explore our offerings. The first place to look for information is on this page, the FAQ page, as this page should address a lot of your questions. We do understand that sometimes additional discussion is required. Please don’t hesitate to reach out with questions and we’ll get back to you as soon as possible.
Please note, All sales are final. We do not accept returns or exchanges on sales to protect our customers and our staff. This is especially important to know in the time of Covid. We would like you to know that every product shipped is a brand new Reflux Guard mattress wedge to provide you with a desired healthy outcome.
Q. Warranty included?
A. Ten Year Warranty: Full Coverage of Parts and Labor
RefluxGuard mattress wedge is prorated; if the head sags more than 1″, the product is eligible for replacement.
Warranty does not apply to foam alone (listed as ‘Parts’). If you purchase the cover within 2 weeks of purchasing the foam, the warranty applies.